From intelligent features to an autonomous workforce.
AI didn't just get added to Provision Connect — it reshaped the platform. First we wove intelligence through every screen. Then we built NEXUS Forge: a governed agentic studio where specialized AI agents read documents, reconcile them against your data, and take real action — every step checked by a policy engine, a human-approval gate, and a full audit trail.
Two eras of AI, one platform
We didn't bolt AI on. We grew it — from intelligence inside every workflow to an accountable workforce that acts on your behalf.
Built-in Intelligence
AI woven through every screen — the connective tissue of the platform, making each workflow faster and smarter.
- Kyle, your conversational AI advisor
- AI invoice intelligence & 3-way matching
- AI catalog enrichment at scale
- Market intelligence & daily briefings
- Self-healing operations & AI-drafted support
Agentic Forge
An AI workforce that doesn't just answer — it does the work, under a governance layer you control.
- Specialized agents that read, reconcile & act
- Deterministic policy engine on every action
- Human approval for money & supplier-facing steps
- Supplier onboarding, performance, risk & reuse
- Full audit of every run, token & cost
The AI already working behind every screen
Meet Kyle and the family of capabilities that quietly remove busywork and surface what matters — the foundation Forge is built on.
Kyle — AI advisor
Ask about orders, invoices, customers, and stats in plain language — grounded on live data, with one-click links to the exact screen.
Invoice intelligence
Parse, match, and validate invoices automatically; flag true exceptions and push clean transactions to accounting.
Catalog enrichment
Normalize descriptions, classify products, and fill gaps across millions of items in bulk.
Market intelligence
Turn fiscal cycles and channel opportunity into a weekly action plan across GSA, Federal, SLED, and commercial.
Daily briefings
Every morning, AI reads the last 24 hours versus a 7-day trend and writes a plain-English executive summary.
Self-healing operations
An AI error pipeline captures, diagnoses, and repairs issues around the clock — often before anyone notices.
AI-drafted support
Inbound tickets arrive with an AI-suggested reply already drafted from your knowledge base. Agents review, tweak, and send — faster resolution with a consistent, on-brand voice.
Semantic help & search
The knowledge platform uses semantic embeddings, so "stop a buyer from purchasing" finds the right restriction-rules article even when the words don't match — contextual to the page you're on.
AI-guided onboarding
New users are welcomed by a narrated, role-aware guided tour with AI-generated voice. A personalized checklist walks each role through exactly what matters.
A governed agentic studio — an AI workforce you can trust
Forge is an orchestration runtime with Anthropic Claude as its reasoning core. Its agents plan and act only through governed tools — never raw access. Each does a real job, and every consequential action is intercepted by a deterministic policy engine and, when it moves money or touches a supplier, a human. The AI proposes; your rules decide.
Kyle Assist
The conversational front door — explains, answers, and narrates across the platform. Read-only; never changes supplier state.
Sam Act-gated
Extracts and pre-validates onboarding documents, assembles a qualification packet, and recommends approve or reject for a human.
Marco Act-gated
Delivers approved purchase orders to suppliers over cXML, EDI, email, or API — pausing for human approval on every send.
Polo Act-gated
Processes acknowledgements, ship notices, invoices, and payment advices — classifies, matches to the PO, and posts.
Baker Advise
Scores suppliers against SLAs from live data, drafts corrective actions on breach, and generates quarterly business reviews.
Branson Act-gated
Watches for expiring certs, delivery decline, and concentration — raises graded signals and proposes suspension for approval.
ARIA Advise
Translates procurement data and market signals into campaign intelligence and positioning recommendations — turning operational insight into pipeline-building action.
Robert Act-gated
Reviews and redlines contracts against your clause library, tracks obligations and renewal dates, and proposes edits for human approval — nothing gets signed without a person in the loop.
Accuracy comes from the pipeline, not just the model
Ingest
cXML, EDI, email, or API document arrives.
AI extract
Fields read and structured; sensitive values tokenized.
Reconcile
Matched against the PO and tenant records — not trusted blindly.
Policy engine
Caps, scope & rules enforced outside the model.
Human approval
Money & supplier-facing steps wait for a person.
Act & audit
Posted to NEXUS; every step, token & cost logged.
Deterministic policy engine
Dollar & quantity caps, scope, and business hours enforced on every call — regardless of what the model decided.
Human in the loop
Money-moving and supplier-facing actions always pause for approve, edit, or reject.
Least privilege
Default-deny tools, tenant isolation, PII tokenization, and a per-agent kill-switch.
Fully audited
Every run, step, token, and cost is traced and reviewable in the command center.
Governed tools only
Agents never touch data directly — only whitelisted, validated actions with read/write and risk annotations.
Multi-tenant isolation
Each client's data is resolved and sealed per tenant — tested, not assumed.
Agents that run procurement from end to end.
This isn’t a scattering of point features. The NEXUS Forge workforce operates as one autonomous ecosystem — running procurement from first request to final payment, renewal, and growth. Together they create a future-proof, synchronous process that heads off errors before they happen and continuously surfaces where you can improve, tighten, and run leaner.
Start to finish
Agents carry a process across every system boundary — no swivel-chair, no re-keying between steps.
Synchronous & future-proof
One shared source of truth keeps data, documents and status in lockstep as the platform grows.
Error-proofed
Validation, matching and policy checks catch mistakes before they reach a supplier or a ledger.
Always improving
The ecosystem watches its own runs and surfaces bottlenecks, risk and efficiency gains continuously.
Higher accuracy. Automated scheduled work. Real hours back.
Forge doesn't just add AI — it raises the accuracy of document processing and turns nightly, manual chores into governed, self-running jobs.
Document processing accuracy
Every extraction is reconciled against known data and gated by rules, so routine documents post cleanly and only true exceptions reach a person.
Scheduled functions, agent-run
Nightly supplier performance, risk scanning, and Trust Passport refresh now run themselves across every tenant — scheduled, governed, audited.
Automation you can trust
Nothing consequential happens without your rules and, where it counts, your approval — so speed never costs you control.
An AI journey with real milestones
Where we've been, what's live now, and where we're heading — an honest map of the platform's intelligence.
Phase 0 — AI Foundations
ShippedIntelligence woven through the platform: a conversational advisor and AI on the workflows that eat the most time.
DetailsThe groundwork. Before a single agent existed, we embedded intelligence in the workflows that consume the most time — so every screen got smarter first.
Phase 1 — NEXUS Forge & the transactional loop
ShippedThe agentic runtime goes live — governed tools, a policy engine, and a human-approval inbox — closing the PO-to-document loop.
DetailsForge's orchestration runtime, deterministic policy engine, and human-approval inbox went live — closing the loop between an approved PO and every document it generates.
Phase 2 — Supplier Intelligence
ShippedDepth beyond a directory: onboard and qualify suppliers, measure them against SLAs, and correct them when they slip — on an explainable Trust Score.
DetailsA supplier-relationship layer with real depth: onboarding and qualification, SLA performance measured on live transactions, and a corrective-action loop — all on an explainable score.
Phase 3 — Risk & the network
ShippedWatch every supplier for risk, and let a supplier verified once be trusted across your whole reseller network — with consent and immutable audit.
DetailsContinuous risk watch plus the network effect — a supplier verified once can be trusted across every tenant, with explicit consent and immutable read logging.
Next — Autonomous & open
On the roadmapExternal verification, an open agent surface, and deeper autonomy — the platform keeps getting more capable while staying just as governed.
DetailsAn open agent surface, richer document intake, and deeper autonomy — more capability for your team and partners, under exactly the same governance that runs everything today.
Put an AI workforce to work on your procurement
See Kyle answer in plain language, watch Forge agents process a document end to end under governance, and explore the Supplier Intelligence layer live.